Samsung Galaxy Note 8 bricked after battery drained out

Saul Franklin
December 29, 2017

Some owners of the Samsung Galaxy Note 8 are reporting that their handset is dying once it reaches a 0 percent charge and won't come back to life. Users, mostly concentrated in the United States, are reporting that their Galaxy Note 8 phablets have stopped charging and won't even start up after it has been fully drained. You get a few seconds of charging before the charge control system kicks in, so plugging in and unplugging about 30 seconds apart builds up enough of a charge for the phone to take over. Users have apparently been experiencing the inability to charge the device after the battery has fully drained out. "Any customers with the similar matter are encouraged to contact Samsung at Local Customer Care number", said Samsung in a statement to PiunikaWeb.

Many of these users have reportedly received replacements (albeit refurbished ones, which TBH is standard practice and even Apple does the same) after relaying the problem to their carrier or Samsung support.

"This particular problem with the Note 8 not turning on is definitely something that we want to get addressed immediately". One user has also posted a video that clearly shows that the phone is not able to charge. This caused the company to recall the devices and try again, before ending the line entirely.

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Of course Samsung will swiftly replace your faulty Note 8 if it's still under warranty, but considering the company was at great pains to emphasize just how much testing the Note 8 battery went through, this is a blip that it could do without. Still, it's nothing of the disaster the Note 7 was, nor did it follow in the footsteps of Google's terrible Pixel 2 launch. "I've tried 3 different power cables and cords but nothing", one user wrote. Of course, the silver lining is that users will no longer be able to use cheap, knock-off and potentially risky battery replacements either, bear in mind.

If you have a Note 8, be careful with completely draining the phone battery as you might encounter this problem, this is a big issue but at least the batteries are not exploding.

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