Outage at Customs and Border Protection leads to long lines at airports

Hannah Rogers
January 2, 2018

CBP later put out a statement on its Twitter page, saying all the airports were back online after a brief outage of its processing systems.

Other affected airports included John F. Kennedy International Airport in New York, Dallas/Fort Worth International Airport and Miami International Airport, according to media reports and the airports' social media posts.

Travelers entering the U.S. have been growing increasingly frustrated at long security queues as immigration desk computers at various USA airports shut down for about two hours on Monday, media reports have said.

According to the agency, it still had access to national security-related databases so passengers could be screened appropriately.

"No one has been getting past JFK Airport immigration for the last hour". All airports are now back online.

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Although the systems are working again, San Diego travelers may still face a backlog of lines and delays.

"CBP took immediate action to address the technology disruption", the CBP added. 'At this time, there is no indication the service was malicious in nature'.

The collapse has occurred in the system for checking the border control data at different airports.

Global passengers arriving at T.F. Green Airport were also affected by the outage, but the disruption was temporary and the system is back online.

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